Technical Service

Technical Service

Service hotline outside of our business hours, 5:00pm until 7:00am, on weekends and on public holidays:
+++ This service is available for a fee and will be charged according to expense. +++

24/7 number: +49 7821 58 08-111


 

Your contacts in our service department:

Field service manager

Oliver Weinzierl
Phone: +49-(0)7821-5808 -113 
Fax: +49-(0)7821-5808 -684
E-mail: oliver_weinzierl‎@‎nela.de

Technical service representatives 

Michael Scherer
Spare parts
Phone: +49-(0)7821-5808 -115
Fax: +49-(0)7821-5808 -684
E-mail: michael_scherer@nela.de 

Thomas Veeser
Technical Support, Service Coordination
Phone: +49-(0)7821-5808 -181
Fax: +49-(0)7821-5808 -684
E-mail: thomas_veeser‎@‎nela.de

Erdem Minaz
Technical Support
Phone: +49-(0)7821-5808 -118
Fax: +49-(0)7821-5808 -684
E-mail: erdem_minaz@nela.de

Maintenance Contracts, Order Processing

Marion Harris 
Phone: +49-(0)7821-5808 -116 
Fax: +49-(0)7821-5808 -684
E-mail: marion_harris‎@‎nela.de

Americas

Toll free service hotline NELA USA: 1-888-407-4808.
(USA & Canada)

Kevin Lindenfelser, Director of Customer & Field Service
Phone: 1-715-425-1922
Email: kevin_lindenfelser‎@‎nela-usa.com