Technical Service
Service hotline outside of our business hours, 5:00pm until 7:00am, on weekends and on public holidays:
+++ This service is available for a fee and will be charged according to expense. +++
24/7 number: +49 7821 58 08-111
Your contacts in our service department:
Directors of Customer & Field Service
Oliver Weinzierl
Phone: +49-(0)7821-5808 -113
Fax: +49-(0)7821-5808 -684
E-mail: oliver_weinzierl@nela.de
Thomas Veeser
Team Leader Service, Vision and Printing Systems
Phone: +49-(0)7821-5808 -181
Fax: +49-(0)7821-5808 -684
E-mail: thomas_veeser@nela.de
Technical Assistance
Thimo Seilnacht
Phone: +49-(0)7821-5808 -185
Fax: +49-(0)7821-5808 -684
E-mail: thimo_seilnacht@nela.de
Nadine Rössler
Phone: +49-(0)7821-5808 -691
Fax: +49-(0)7821-5808 -684
E-mail: nadine_roessler@nela.de
Spare Parts
Michael Scherer
Phone: +49-(0)7821-5808 -115
Fax: +49-(0)7821-5808 -684
E-mail: michael_scherer@nela.de
Maintenance Contracts, Order Processing
Marion Harris
Phone: +49-(0)7821-5808 -116
Fax: +49-(0)7821-5808 -684
E-mail: marion_harris@nela.de
Corinna Kaiser
Phone: +49-(0)7821-5808 -631
Fax: +49-(0)7821-5808 -684
E-mail: corinna_kaiser@nela.de
Americas
Toll free service hotline NELA USA: 1-888-407-4808.
(USA & Canada)
Kevin Lindenfelser, Director of Customer & Field Service
Phone: 1-715-425-1922
Email: kevin_lindenfelser@nela-usa.com